Thursday, January 1, 2009

MyScribe Equals Fail

My College DeVry University has made the decision to switch their online text books to MyScribe. I have spent the last week working with the system and contacting both DeVry and MyScribe support and have found the MyScribe system to be woefully lacking. MyScribe is an online book reading system provided by CafeScribe this reader is just that you can read highlight and add notes but you have to be on a computer to access it. I, like many of my online classmates, purchased an Ebook for my previous classes so I could bring my textbook with me wherever I go. As with most online students I have other daily activities such as work, commuting, and other travel that takes me away from my computer. This switch to a solely computer based system has killed my ability to read my text book when away from home. Yes, MyScribe allows you to transfer the book to a USB drive (ie. A thumb drive) for use “away from home” but, as I had to explain to DeVry University, that still requires a computer. The MyScribe system takes closed source to extremes unlike the previously used system of Adobe Digital Editions, as stated earlier reading a book on MyScribe is limited to use only through their reader that can only be accessed on a computer. Adobe Digital Editions is accessible through the computer and through Ebook readers such as my Sony PRS-505 . MyScribe and Adobe have the same DRM (digital rights management) abilities to prevent copyright infringement so that is not an issue. Both systems appear to provide free software to read and just charge for the actual books, so that is also not an issue for competition. I have been unable to find any logical, financial, or preferential reason for the switch. The actual useability of the computer software to read the books though is an issue of contention I have. The MyScribe software has an annoying strong blue default color scheme that I have yet to find a way to change, which distracts from the text. Whereas Adobe has a Black background color that helps to emphasize the text and even though I have not found a way to change this default color scheme I don’t feel a need to do so unlike with MyScribe.
Some of the lesser but still annoying issues I have found are, MyScribe defaults on my computer to a two page view that, for me, is too small to read and when I changed it to default to a single page view it automatically sets the zoom to 256% which, for me, is way too large and limits text per page to the point where I am constantly scrolling. Another issue I have with MyScribe’s software is the fact I cannot Minimize the screen by clicking on the windows taskbar. This is a habit and a function I find critical because when I jump between screens I have to click on the little task bar icon to switch to another program, and when I switch I Minimize the window I’m on to allow easier access to the desktop should I need to launch yet another program. Examples of the programs I use simultaneously are the text book reader software, Microsoft Word for the reports or related homework, FireFox for internet access, and Itunes for my background study music. All of which I toggle between through the task bar. Another issue I just found while toggling is you cannot access a right click menu through the MyScribe software in order to Minimize, Maximize, Restore, or Close. All of which are functions I regularly use especially the Close function, because the close function through right click as it is easier than clicking on the task bar icon at the bottom of the screen and then moving the mouse up to the top right of the screen to click the Close button.

With these issues of lack of portability, distracting background color scheme, missing common functions, and poor “ease of use” I ask. Why would anyone let alone a university see the MyScribe system as a good choice? Why would anyone let alone a university switch from a flexible worldwide accepted system such as Adobe Digital Editions to the very limited and poorly designed MyScribe system? Because I cannot find any logical, financial, or preferential reason myself.


Update Note: Some potential solutions have shown up since I first posted this blog. While these or any potential solutions are still not being offered by the responsible parties for this technological farce. There are a couple freeware programs that seem to work the way we wish MyScribe could and should. Check out PrimoPDF and PDFCreator For more information please read the comment section of this post for other readers opinions and suggestions. We are not alone, or helpless, thanks to the hive mind of the internet.

216 comments:

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Cyanide said...

Glitch-Chaos-
I go to College of Dupage. It's a community college that most people haven't heard of. (*shrugs* it's cheap)

Anonymous said...

Thanks for the 3.9.8 version, everyone. I've been able to print to PDF via CutePDF.

Unfortunately, I can only print ~30% of the book before the software stops me. The offending dialogue box pops up after the MyScribe print window but before I can select a printer.

Has anyone gotten past this?

Anonymous said...

I am so glad to have found this blog post and all the helpful information it contains. I have been ranting at my advisors at DeVry for the past 2 sessions about needing to use a portable reading device. I feel like I am yelling at a stupid brick wall. I have asked about a student position within the deciding comity. There is no such position. They don't want to listen to us. I know that they are testing a new system but none of my classes are involved in this test. I have been 'told' that the new system will not support any portable reading device.

I am trying some of the more recent work arounds posted in these comments and will get back to you after I finally purchase my Kindle that I was given money for at Christmas.

CoRnDogg said...

Hey guys, not sure if anyone else has found this or not, but I was able to print my whole book to PDF using the newest MyScribe and PrimoPDF. I've only tested this with two books... I'd like to see if it works for you guys!
1. Open MyScribe, and open your book.
2. Click Start and go to Devices and Printers.
3. Right-click PrimoPDF and go to properties.
4. Go to the Ports tab and set the port to one of the LPT ports.
5. Back in MyScribe, go to print and select that all pages be printed. Usually after hitting the Print button it gives you the message that only 40 pages will be printed using this device. It should not this time.
6. Go back to Devices and Printers and set the port back to PrimoPDF, and click OK.
7. It should pop up and ask you for settings on creating the PDF. Apply your settings and it should print the book.
8. Enjoy!!

jason said...

CoRnDogg, I will wait to see if it works for anyone else before I jinx myself and update myscribe. I am still running the original version which doesn't have page limits and lets you print to acrobat without any problems.

scribed out said...

Just spent the last few hours reading this post and installing & uninstalling Myscribe (various versions), PDFCreator, and PrimoPDF with no luck.

Each version of Myscribe loaded correctly but shut down when I attempted to access my books. I am sure that I cleaned out my registries before each install. I am guessing that there must be some information stored on the server side(crapcafe) about me? Not sure.

Can anyone please let me know what version they are running and can print to Adobe (or any other text-printing i.e. text-searchable PDF)?

Thanks!

CoRnDogg said...

Okay, after a few more tests I've found that trying to print more than around 470 or so pages will cause the PDF creation to fail. While the method I described above still requires you to make multiple PDFs and merge them, 400 pages at a time is waaay better than 40. I've been able to make PDFs of all of my books so far without any trouble. If anyone has questions about my method, ask here and I'll try and help out. I know we all hate this software, and they may even fix this little backdoor... but for now, let's make these books (that we are paying for) usable!

Anonymous said...

I just started Devry this year and was impressed until I started trying to use MyScribe. It is definitely the fly in the soup that I cannot return.

Thanks everyone so much for all of the great commments. I believe I am up and running now! (although is printing is taking longer than I had hoped)

Take care everyone and keep up the hate!

Anonymous said...

CoRnDog's approach worked for the first set of pages I did, but the second set only gave me 40 pages in the pdf. I closed MyScribe to reopen and try again, and it's re-downloading ALL of my books, starting w/ the ones from like four semesters ago! Holy crap, maybe I can try again in 45 minutes when it's done... :-( I hate MyScribe. I wish Devry would get a clue and push back on Follett about this crap software.

Anonymous said...

Are there other schools that accept Devry classes for Transfers?

Anonymous said...

Completely unacceptable. DeVry automatically charges every student $80 for every book on MySuck and yet they impose these DRM restrictions, supposedly to keep people from stealing the book. Why would I steal the book when I'm already being charged for it? All we need is the ability to convert the book we PAID FOR to PDF, and we could read it on any device. Couldn't they just watermark the PDF or something to prevent sharing? Morons run the world!

Anonymous said...

I've started to believe that they (try to) force us to use MyScribe because of it's broken search functionality. They're hoping that if we can't search verbatim in the book for the text from their test questions, as we can with any pdf program, we won't realize how much of their course material was ripped straight from the books by someone without any comprehension of what the material's actually about.

Anonymous said...

I to am a student at devry and use myscribe for my textbooks. I agree I go to my boyfriends house often and don't have access to my books there unless I go and buy a laptop. I think it's a horrible system and wish they would change it though I think I know why they switched to myscribe. It is produced by efolliet (or however its spelled) which is the company that sell the textbooks to the college students. This seems to be an outside company steping in to say if you want your online students to have access to our ebooks they must use our software for it. Though they have tried to get ipad and iphone apps released apple has turned them down for many reasons. I think that in all this a a horrible system that is seriously lacking and seeing as how we are paying for the ebooks we should be able to access them on whatever device we choice to use for our books. Personally I'd like to be able to use an ipad or ebook reader. But seeing as how I don't have those options it seems I will be purchasing a laptop which is out of my price range but will find the money for so I can study when away from home.

Anonymous said...

MyScribe is horrible. I am not signing up for anymore Keller/DeVry course until they find a new software that works. Maybe going back to PDF like they used to. If you're looking for an online school I recommend that you look elsewhere. Doing online school with a terrible software program that you have to use for every class is not the way to go. I would be glad to pay more for ebook or higher fees for DeVry to go back to PDF if that was a option.

undead_rat said...

Well, looking at the installed myscribe and the installer as it unpacks everything, MOST OF IT IS BASED ON THE QT4 libraries!!! This should have a native linux port, just because 90% of it is already linux copied over! Can't get it to install on the lab's imac, can't get it to run in wine, can get it to run off the flash drive in windows, but can't install a pdf printer... Anyone know how to set up the cups-pdf printer to be a network printer that windows'll see? that'd solve this... (partially)

Jared Andrew said...

I tried both programs and I get gray pages instead of text.

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